The Open Sauce: Episode 4: Customer Success
Learn from James as he shares the secrets to great customer success management! Useful tips, techy stuff and plenty else aside, The Open Sauce is a light-hearted video podcast, hosted by Acquia.
The Digital CX - Cross Collaborating
James Lawson joins us this week in a fun conversation that spans a wide range of topics including a growing sentiment among CS leaders that contributions to the customer journey should be cross collaborative.
The Open Sauce: Episode 9: Predictive Marketing
Omer Artun, Acquia’s Chief Science Officer, joins Tom and James today as they talk all things predictive marketing, machine learning and the advances of technology in modern marketing.
CS Talks Podcast - Mastering Senior Stakeholders Communication
We delve into the art of communication with senior stakeholders in customer success with James Lawson.
The Open Sauce: Season 2, Episode 1: The Founder of Drupal!
Dries Buytaert, founder of Drupal, joins the Open Sauce as opening guest of season two! With conversation ranging from a gin exchange and online dating through to the Open Web.
The Daily Stand Up - Peering In
James Lawson talks about the CS Bubble and what others see when they look in. Should Customer Success be easier to grasp? What do customers really want? Watch the full episode to learn more.
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How Trust Fuels Business Growth
Denny delves into the challenges of forming a consultancy focusing on true need-based solutions rather than generic, one-size-fits-all approaches. A refreshing look at how slowing down and prioritizing meaningful growth over immediate profits can redefine an industry.
Throttle Up Leadership: Episode 77: SaaS and Leadership
Dr. John Dentico, Denny Burda, and James Lawson explore SaaS, modern Go To Market strategies, leadership's role in innovation, and aligning values to foster organizational success.